How can we help?

Do these in order and you'll have your first post approved and scheduled.

1. 1Create your account and sign inSign up, verify your email, and choose how to sign in.→
2. 2Set up your brandName, time zone, voice, logo, and compliance settings for every post.→
3. 3Connect your social accountsLink the six platforms PostSignOff can publish to.→
4. 4Create your first posts with AIHave AI draft a post for each platform you pick.→
5. 5Review and approve your postsApprove or reject each platform version before it publishes.→

• Write a post yourself

  Type your own text and stay inside character limits.

  4 min read

• Add images to a post

  Stock, AI, upload or library, collected in one tray.

  6 min read

• Generate images with AI

  Four AI image options from a suggested or custom prompt.

  Uses AI quota4 min read

• Find and use stock photos

  Search stock photos and add up to ten at once.

  4 min read

• Edit a post before it publishes

  Change text live and roll back to earlier versions.

  6 min read

• Get AI alternatives for a post

  Up to three fresh rewrites. Pick the one you want.

  Uses AI quota3 min read

• Edit an image

  Crop, filter, and brand any image in your library.

  7 min read

• Save and reuse templates

  Saving new templates is off. Reuse old ones or copy a post.

  2 min read

• Use starter templates

  Ready-made briefs with angle chips, built into every brand.

  4 min read

• Organize posts with campaigns

  Group posts into a campaign with its own posting schedule.

  6 min read

• Schedule posts for later

  Pick a date and time in your brand's time zone, or repeat it.

  8 min read

• Publish a post immediately

  Skip the schedule and send an approved post now.

  5 min read

• See what you've published

  Find posted, rejected, expired, and failed posts on History.

  5 min read

• Publish manually with an export file

  The download button is gone. How to post by hand for now.

  2 min read

• Fix a post that didn't publish

  Why it failed, and how to retry it.

  Troubleshooting7 min read

• Reactivate an expired or rejected post

  Bring an expired or rejected post back to Needs approval.

  3 min read

• Run a compliance check before approving

  Check a post against your brand's rules before approving.

  6 min read

• Acknowledge findings and approve anyway

  Approve with open findings, and see what gets recorded.

  5 min read

• Keep an audit trail of what went out

  Original text, review, and published copy, kept for good.

  4 min read

• Collect leads from your posts

  Not available right now. How the capture form works.

  6 min read

• Manage your contacts

  Not available right now. How the Contacts page works.

  5 min read

• Set up the Permission to Contact form

  Fill in, turn on, and share your PTC form.

  9 min read

• View and export signed consents

  Who signed, their status and expiry, exported anytime.

  6 min read

• Upload and manage your media

  Photos, videos, and PDFs, organized with Archive and Trash.

  10 min read

• Delete media and use the Trash

  Thirty-day deletion, instant deletion, and how to restore.

  6 min read

• Manage your storage space

  Read the gauge, free up space, buy an add-on.

  6 min read

• Manage how you sign in

  Set a password, and add or remove Google sign-in.

  5 min read

• Get notified on your phone

  Push alerts when a post fails or a plan change moves your schedule.

  3 min read

• Reset your password

  Request a reset link and fix expired-link problems.

  3 min read

• Work with multiple brands

  Switch brands from the top bar, and see what each brand keeps.

  4 min read

• Understand your plan and usage

  What each usage number means, and what limits do.

  8 min read

• Upgrade or change your plan

  Upgrade, downgrade, cancel in Stripe, redeem codes, buy storage.

  11 min read

• Fix a suspended account

  What read-only mode means and how to clear it.

  Troubleshooting3 min read

The thinking behind how the app works. No steps here, just the reasons it works the way it does.

• How compliance review actually works

  What the checker reads, how it grades, where it stops.

  6 min read

• Why every post starts pending

  The reasoning behind the approval gate and the expiry.

  4 min read

• What the audit trail records, and why it holds up

  What you can produce a year later, and why it holds.

  5 min read

• How AI writing uses your brand

  What the AI knows about you, and what it can't do.

  4 min read

• Permission to Contact, explained

  What a signed consent establishes, and where the boundary sits.

  4 min read

• Every page in the app

  What every sidebar page is for, at a glance.

  5 min read

• Post statuses explained

  Every status, how posts get there, what to do.

  7 min read

• Platform limits and requirements

  Character counts, image rules, and connection requirements per platform.

  7 min read

• What each plan includes

  Every Starter and Pro limit, side by side, and how the 14-day trial works.

  5 min read

• Error message index

  Find the exact message and what to do next.

  Start here for errors46 min read

• Glossary

  Short definitions for every term the app uses.

  10 min read