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PS PostSignoff
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Updated Jul 2026

Reset your password

Use this if you’ve forgotten your password and need to get back into your PostSignoff account.

Steps

  1. Go to the sign-in page and select Forgot password?.
  2. Enter your Email and select Send reset link.
  3. You land on a “Check your email” screen with the message: “If an account exists for that address, a reset link is on its way.” You see this message every time, whether or not that email address has an account. PostSignoff doesn’t reveal which emails are registered.
  4. Open the email and click the reset link. It takes you to a page to set a new password.
  5. Enter a New password of at least 12 characters.
  6. Enter the same password again in Confirm new password. Save password stays disabled until both fields are filled in correctly and match.
  7. Select Save password. You’re taken to the sign-in page. Sign in manually with your new password.

If something goes wrong

“Use at least 12 characters”: your new password is shorter than the 12-character minimum. Lengthen it and the message clears once it’s long enough.

“Passwords don’t match”: the two password fields don’t have the same value. Retype Confirm new password so it matches exactly.

“That reset link is invalid or expired.”: the link has already been used, or it’s too old. Go back to the sign-in page, select Forgot password?, and request a new link.

“Email is required”: you selected Send reset link without entering an email address. Enter your email and try again.

No reset email arrives. A few possibilities:

  • Check your spam or junk folder first.
  • The address may not be registered under an account. The “Check your email” message doesn’t confirm either way.
  • If you signed up using only Google, Facebook, or X and never set a password, there’s no password to reset, so a reset link won’t help you sign in. See Manage how you sign in. PostSignoff doesn’t currently offer a way to set a password on a social-only account.