Skip to content
PSOPostSignOff
Start free

Updated Oct 2026

Reset your password

Use this when you forgot your password and need to get back into your PostSignOff account.

Steps

  1. Go to the sign-in page and select Forgot password?.
  2. Enter your Email and select Send reset link.
  3. You land on a “Check your email” screen. It says: “If an account exists for that address, a reset link is on its way.” Below that: “Don’t see it in a few minutes? Check your spam or junk folder.” You see this every time, even if no account uses that email. PostSignOff never shows which emails have accounts.
  4. Open the email titled Reset your password and select Reset password. A page opens where you set a new password.
  5. Enter a New password of at least 12 characters.
  6. Type it again in Confirm new password. Save password stays grayed out until both fields match and are long enough.
  7. Select Save password. The sign-in page opens with “Password saved. Sign in with your email and new password.” Sign in with your new password.
  8. You also get an email titled Your PostSignOff password was changed. If you didn’t do this, reset your password again and write to support@postsignoff.com.

If you were already signed in when you saved, you see Password saved instead of the sign-in page. Use the new password next time you sign in.

If your account has no password yet

Maybe you only sign in with Google. Then the email is titled Set your PostSignOff password instead. Follow it the same way. It adds a password to your account, and your Google sign-in keeps working. Afterward you get an email titled A password was added to your PostSignOff account.

You can also add a password while signed in. See Manage how you sign in.

If something goes wrong

“Use at least 12 characters”: Your new password is too short. Make it at least 12 characters. The message goes away once it’s long enough.

“Passwords don’t match”: The two fields aren’t the same. Retype Confirm new password so it matches exactly.

“That link is invalid or expired.” or “That reset link is invalid or expired.”: The link was already used, or it’s more than 1 hour old. Select Request a new link, or go to the sign-in page and select Forgot password?. Then use the newest email. If you’re signed in, the page shows Go to Profile instead. Ask for a new link from there.

“Email is required”: You selected Send reset link with the email box empty. Enter your email and try again.

No reset email arrives. Try these:

  • Check your spam or junk folder first.
  • The address might not have an account. The “Check your email” message doesn’t tell you either way.
  • If you only sign in with Google, look for Set your PostSignOff password instead of “Reset your password”.