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Updated Oct 2026

Acknowledge findings and approve anyway

Sometimes a compliance check flags words you’ve decided to keep. You can acknowledge those findings and approve the post anyway. This page shows how, and what PostSignOff keeps on record when you do.

Before you start

You need a post with the Needs approval status whose check came back with findings, not a clean pass. If it hasn’t been checked yet, see Run a compliance check before approving.

Steps

  1. Open the post and select its platform tab. If the panel says “No compliance issues detected.”, there’s nothing to acknowledge. Select Approve.
  2. If there are findings, read them. Fix what you can and save. Saving checks the post again. If it comes back clean, you can approve with no acknowledgement.
  3. For findings you want to leave as they are, tick the box under the findings list. Its label is your brand’s confirmation text. By default it reads “I confirm this post complies with applicable marketing guidelines.” A brand can change this text. See Set up your brand.
  4. Look at the green button. When findings are open, it already reads Acknowledge & approve. It stays off until you tick the box. Until then, the reason shows under it, like “1 finding needs acknowledging”. Tick the box, then select Acknowledge & approve.

The post is approved right away. Your acknowledgement and the approval happen in one step.

You can also tick the box and select Save. That records your acknowledgement without approving. The button then reads Approve.

The Compliance review dialog

If you select Approve on text that hasn’t been checked yet, the check runs first. When it finds something, a Compliance review dialog opens. It shows the same findings and the same box. Its button always reads Acknowledge & approve, and it stays off until you tick the box. Tick it and select the button. Or select Cancel & edit to go back and fix the text.

What gets recorded

Acknowledging a finding records:

  • Your identity: the account that acknowledged it. The post’s page shows your name, or your email if your profile has no name. The History drawer shows an internal account ID instead.
  • The date and time you acknowledged it.
  • The confirmation text you ticked.
  • A fingerprint of the exact content you acknowledged: the wording, sign-off, and hashtags that were checked. If you edit the post later, the fingerprint won’t match, and the acknowledgement no longer applies.

This record is part of the post’s compliance review. It’s what a carrier or auditor would see later. To find it, see Keep an audit trail of what went out.

Once findings are acknowledged, the box goes away. The panel shows one short line instead, like this:

“2 findings acknowledged by Dana Lee on 10/9/2026. Approving publishes as-is.”

Select Show findings to see the list again. Under it, a line reads “Findings acknowledged on” with the date and time, then “Approving will publish as-is.” Select Hide findings to fold it back up. The chip above the editor reads Acknowledged, with the name and date.

Editing after you acknowledge

Your acknowledgement covers the exact text that was checked, and nothing else. Change the wording, sign-off, or hashtags, even a little, and it no longer applies. The post gets checked again. If findings remain, you acknowledge again before you can approve.

Editing a post that’s already approved sends it back to Needs approval. You’ll see “This post went back to Needs approval because it was edited after approval. Approve it again to publish.”

Approving several posts at once

Approving many posts at once never acknowledges findings for you. A post that still needs a decision gets skipped.

On a post’s page, the main button reads Approve all. It reads something like Approve 2 of 3 when some platforms can’t be approved yet. After you select it, a message names each platform it skipped and why, for example:

“needs compliance review — open the post”

(or “needs a compliance check — open the post” if it couldn’t be checked).

The Posts page skips these posts too, but it doesn’t tell you. That’s true for the Approve button on a row and for approving several selected rows. A row can even say “Approved” when nothing was approved. The “Some posts failed to approve (N of M)” message only shows when a request fails outright. On the Calendar, Approve All also skips them without a word. After you approve in bulk, check each post’s status.

Either way, open each skipped post on its own. Read its findings and acknowledge them there.

If something goes wrong

“Tick the acknowledgement to approve as-is.”: You haven’t ticked the box yet. Tick it, or fix the text so the findings go away.

“We couldn’t fully check this post — the review service was unavailable. You can still proceed, but please review carefully.”: Part of the check didn’t run. You can still acknowledge and approve. Read the post closely yourself first.

“This post has not been analyzed against its current content. Run the compliance analysis before approving.”: The post changed while you were approving it, maybe in another tab. Select Run analysis in the dialog, then approve again.

“Resolve the findings or tick the acknowledgement to approve as-is”: You’ll only see this tip on old posts that open on the Post Detail page. It shows on a turned-off Acknowledge & approve button. Tick the box first, or fix the text.