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Updated Jul 2026

Acknowledge findings and approve anyway

A compliance check can finish with findings still unresolved: wording it flagged that you’ve decided not to change. This page covers how to acknowledge those findings so you can approve the post anyway, and what PostSignoff keeps on record when you do.

Before you start

You need a pending post that’s been analyzed and came back with findings (not a clean pass). See Run a compliance check before approving if you haven’t analyzed it yet.

Steps

  1. Open the pending post and select Analyze, if you haven’t already. If the result is “No compliance issues detected.”, there’s nothing to acknowledge. Select Approve directly.
  2. If findings remain, read them. Fix what you can in the content and save. Saving re-analyzes automatically, and if the new analysis comes back clean, you can approve normally with no acknowledgement needed.
  3. For any finding you’ve decided to leave as-is, tick the checkbox below the findings list. Its label is your brand’s configured confirmation text, for example “I confirm this post complies with applicable marketing guidelines.” A brand can customize this text (see Set up your brand).
  4. When a post has unresolved findings, the button already reads Acknowledge & approve. It doesn’t wait for the checkbox to relabel. It stays disabled until you tick the checkbox. Tick it, then select Acknowledge & approve.

The post approves immediately. Ticking the checkbox and approving happen together in one step.

A separate Compliance review dialog can also appear instead of the panel above, for example if your approve attempt is rejected because the server’s view of the post is newer than what’s on your screen. It shows the same findings and the same checkbox, with a button that also always reads Acknowledge & approve. Tick the checkbox and select it the same way.

What gets recorded

Acknowledging a finding records:

  • Your identity: whichever account acknowledged it. It’s stored and later displayed as an internal account identifier, not your name or email.
  • The date and time you acknowledged it.
  • A fingerprint of the exact content you acknowledged: the specific wording, sign-off, and hashtags that were analyzed. If you edit the post afterward, that fingerprint no longer matches, and the acknowledgement no longer applies (see below).

This record is part of the post’s compliance review, and it’s what a carrier or auditor sees later. See Keep an audit trail of what went out for where it’s shown.

Once acknowledged, the panel stops showing the checkbox. Instead it reads:

Findings acknowledged on {date}. Approving will publish as-is.

Editing after you acknowledge

Acknowledgement is tied to the exact content that was analyzed. If you edit the post’s content, sign-off, or hashtags after acknowledging, even a small change, the acknowledgement no longer covers what’s now saved. You’ll need to run Analyze again, and if findings remain, acknowledge again before you can approve.

Bulk approve and “Approve All”

When you approve several posts at once, any post that still needs a decision on its findings is skipped rather than approved. Bulk actions never acknowledge findings on your behalf. On a post’s page, using Approve All shows you why, with a message naming the reason, for example:

“needs compliance review — open the post”

(or “needs compliance analysis — open the post” if it hasn’t been analyzed at all).

Selecting several rows on the Content page and using its bulk Approve also skips compliance-blocked posts, but it isn’t silent: if any post in the selection fails to approve, you see a toast reading “Some posts failed to approve (N of M)”. This toast is generic. It doesn’t name the specific compliance reason the way Approve All does.

Either way, open the skipped post individually to read its findings and acknowledge them there.

If something goes wrong

“Resolve the findings or tick the acknowledgement to approve as-is”: shown as the tooltip on a disabled Acknowledge & approve button. Tick the checkbox first, or edit the content to resolve the findings instead.

“This post has not been analyzed against its current content. Run the compliance analysis before approving.”: Your edit (or a version restore) changed the content after the last analysis. Select Analyze again.